Privacy Policy

Last Updated: July 31, 2024

This privacy policy ("Policy") outlines the collection, protection, and utilization of personally identifiable information ("Personal Information") you may provide within the "TennisPools.com" application ("Mobile Application" or "Service") and its associated products and services (collectively, "Services"). By accessing and using the Mobile Application and Services, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Policy. Please note that this Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Automatic Collection of Information:

When using the Mobile Application, our servers automatically record information sent by your device. This data may include your device's IP address and location, device name and version, operating system type and version, language preferences, searched information within the Mobile Application, access times and dates, and other statistics. Information collected automatically is used solely to identify potential abuse cases and establish statistical information regarding the usage of the Mobile Application and Services. This statistical information is not aggregated in a way that identifies any specific user.

Collection of Personal Information:

You can access and use the Mobile Application and Services without disclosing Personal Information. However, certain features may require you to provide Personal Information (e.g., name and email address). We receive and store any information you knowingly provide when creating an account, making a purchase, or filling online forms. This may include personal details, contact information, account details, and payment information. You have the choice not to provide Personal Information, but this may limit your access to certain features.

Use and Processing of Collected Information:

We collect and use Personal Information to provide the Mobile Application and Services or to meet legal obligations. The information may be used for various purposes, including managing user accounts, fulfilling orders, delivering products or services, improving products and services, sending administrative and marketing communications, responding to inquiries, obtaining user feedback, enhancing user experience, and protecting against abuse and malicious users.

Billing and Payments:

We utilize third-party payment processors to securely process payment information. The use of your Personal Information by these processors is governed by their respective privacy policies.

Managing Information:

You can delete certain Personal Information we have about you, although the availability of deletion options may change with updates to the Mobile Application and Services. Deleted information may still be retained in our records to comply with obligations to affiliates, partners, or legal requirements.

Disclosure of Information:

We may share your information with trusted third parties to provide requested services. Personal Information is shared only with third parties whose privacy policies align with ours. We may disclose Personal Information if required by law or during business transitions such as mergers or acquisitions.

Retention of Information:

We retain and use Personal Information to comply with legal obligations and resolve disputes, unless a longer retention period is required or permitted by law. Aggregated data derived from Personal Information may be used after deletion but not in a manner identifying individuals.

User Rights:

You have the right to withdraw consent, object to processing, access, update, correct, restrict processing, erase, and receive your information in a portable format. Requests to exercise these rights can be directed to us through provided contact details, subject to verification of identity.

Privacy of Children:

We do not knowingly collect Personal Information from children under 18. Parents and legal guardians are encouraged to monitor children's Internet usage and enforce this Policy. If you believe a child under 18 has provided Personal Information, please contact us.

Email Marketing:

We offer electronic newsletters and commit to keeping email addresses confidential. Users can unsubscribe from newsletters or marketing emails, but transactional emails will still be sent.

Links to Other Resources:

We are not responsible for the privacy practices of resources or third parties linked within the Mobile Application and Services.

Information Security:

We secure information on controlled servers, maintaining reasonable safeguards against unauthorized access, use, or disclosure. However, we cannot guarantee absolute security due to Internet limitations.

Data Breach:

In the event of a data breach, we will take appropriate measures, including investigation, reporting, and notifying affected individuals if necessary.

Changes and Amendments:

We reserve the right to modify this Policy and will notify users of material changes. Your continued use of the Mobile Application and Services constitutes consent to updated terms.

Acceptance of this Policy:

By accessing and using the Mobile Application and Services, you agree to abide by this Policy. If you disagree with its terms, you are not authorized to use the Mobile Application and Services.

Contact Us:

If you have questions about this Policy, please contact us through provided contact details.

This document was last updated on July 31, 2024.